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Stoodio Club Rewards – Full Terms and Conditions

Please read all these terms and conditions.

  1. The Stoodio Rewards Programme (the “Programme”) commenced on 1st November 2020 and will run on an ongoing basis.
  2. Stoodio reserves the right to withdraw or amend the Programme at any time. Notice will be given via message through the app, website
  3. , email or text message to members who have registered for the Programme and will be effective immediately.
  4. The Programme is open to all Stoodio club members who may have to opt in to participate in the Programme.
  5. Eligible members may either “claim” rewards as Stoodio time (“Claimed Rewards”), or “earned” rewards to use for the purposes listed in Clause 13 of these terms and conditions (“Earned Rewards”). Together, Claimed Rewards and Saved Rewards shall be “Rewards”.
  6. Quarterly periods exist during the life of the Programme only and are as follows: 1st January to 31st March, 1st April to 30th June, 1st July to 30th September and 1st October to 31st December (each a “Quarter”).
  7. Saved Rewards are not available indefinitely and shall expire 60 days from the date at which they are earned. There are no cash, credit or compensatory alternatives for expired Rewards and members are advised to use up Saved Rewards prior to their expiry.
  8. For new connections to Stoodio club, members who opt into the Programme will earn Rewards equivalent to 10 Stoodio credits. Stoodio club reserves the right to increase the Rewards Value.
  9. Eligible members may join the Programme at any time. Rewards will be based on total top-ups made during each Quarter. For the first Quarter, Rewards will be based on total top-ups made from date of opt-in up to the end of that particular Quarter.
  10. The maximum limit of Rewards that can be earned per Quarter is 1000 rewards per member.
  11. The maximum total limit of Earned Rewards at any one time is 1000 per member. If you attempt to save your Rewards from the previous Quarter and this would take the total of your Saved Rewards above the 1000 limit then you must first use some of your Earned Rewards before you can earn further.
  12. Redemption periods for claiming or earning Rewards are 4th April to 30th June, 4th July to 30th September, 4th October to 31st December and 4th January to 31st March. Rewards must be redeemed within the relevant 60 days redemption period outlined in this clause. Rewards that have not been claimed or saved at the end of each redemption period will be lost.
  13. Saved Rewards may be used towards; free Stoodio time at Stoodio club operated studio, purchases of a selected range of discounted goods in Stoodio stores or event ticket vouchers. These shall be subject to availability and may each be subject to separate terms and conditions of purchase and use. Cash or credit alternatives shall not be available.
  14. To use Stoodio Rewards as free Stoodio time, the maximum amount per transaction is 200 Stoodio rewards equivalent to 2 hours.
  15. Any Claimed Rewards or Earned Rewards which are added as free Stoodio time will not count towards qualifying discounts or offers.
  16. To use Earned Rewards for Events ticket vouchers and/or Stoodio Store you will need to do this online via the app.
  17. Events ticket and Stoodio Store vouchers shall be available in selected denominations only and will be subject to a minimum value of £10.
  18. If you choose to claim your Stoodio Rewards or use your Earned Rewards as free Stoodio time, it will not be possible to request a refund once the booking has been confirmed.
  19. If you use your Stoodio Rewards for ticket vouchers and/or Stoodio Store vouchers these may not be returned, exchanged or refunded.
  20. To be eligible each Quarter, you must stay connected to Stoodio club via the app until your Stoodio Rewards have been claimed. If you change your email during a Quarter you will not be eligible for any Stoodio Rewards earned against the old email at the end of that Quarter.
  21. If you change your account during the Programme you must opt-in again on your account. Rewards will be earned from your new opt-in date to the end of that particular Quarter.
  22. In the event that you opt out of the Programme you will immediately lose your entitlement to all your Stoodio Rewards.
  23. In the event that you opt out of the Programme and subsequently opt back in, any reviews, referrals or Stoodio bookings performed during the period in which you were opted out will not earn Stoodio Reward.
  24. Stoodio Rewards may only be used in by the account owner with your existing Stoodio club account and cannot be transferred. No cash alternatives will be given.
  25. Stoodio Limited accepts no responsibility for any tax liability caused/incurred by an individual or business relating to this Programme.
  26. By entering into this Programme, you will be deemed to have accepted and agreed to be bound by these terms and conditions. All entry instructions are deemed to form part of these terms and conditions.
  27. During each Quarter, Stoodio club will keep you informed of your Stoodio Rewards balances from time to time by email. By participating in this Programme, you agree to receive messages relating to the Programme. Your information will be used in accordance with our Privacy Policy. Please click here for details of this policy.
  28. Stoodio club reserves the right, where it considers there to have been any breach of these terms and conditions (or your Stoodio club Website Terms and Conditions), any fraud or any abuse of the Programme, to refuse any application or to seek reimbursement of any Rewards.
  29. Unless otherwise stated, free Stoodio time delivered as part of any other Stoodio club promotional offer will not contribute towards your qualifying Stoodio Rewards amount in relation to this Programme. Similarly free Stoodio time delivered via this Programme will not contribute towards credits requirements for other Stoodio club promotions.
  30. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
  31. The Programme is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
  32. Promoter: Stoodio Blackthorn House, St Pauls Square, Birmingham, England, B3 1RL